KPI Examples

Performance management starts with figuring out what to measure.

Example KPIs for Finance Departments

  • Accounting costs
  • Accounts payable turnover
  • Accounts receivable collection period
  • Accounts receivable turnover
  • Actual expenses
  • Amount due (per customer)
  • Average customer receivable
  • Average monetary value of invoices outstanding
  • Average monetary value of overdue invoices
  • Average number of trackbacks per post
  • Budget variance for each key metric
  • Budgeted expenses
  • Capital expenditures
  • Cash conversion cycle (CCC)
  • Cash flow return on investments (CFROI)
  • Cost of goods sold (COGS)
  • Cash dividends paid
  • Cost per pay slip issued
  • Creditor days
  • Current receivables
  • Cumulative annual growth rate (CAGR)
  • Cycle time for expense reimbursements
  • Cycle time to process payroll
  • Cycle time to resolve an invoice error
  • Cycle time to resolve payroll errors
  • Days payable
  • Debtor days
  • Direct cost
  • Discounted cash flow
  • Earnings before interest and taxes (EBIT)
  • Earnings before interest, taxes, depreciation (EBITDA)
  • Economic value added (EVA)
  • Employee available time
  • Employee scheduled time
  • Employee work center loading
  • Enterprise value/ takeover value
  • Expense account credit transactions
  • Expense account debit transactions
  • Expense account transactions
  • Fixed costs
  • Gross profit
  • Gross profit margin
  • Indirect costs
  • Inventory turnover
  • Inventory value
  • Invoice processing costs
  • Internal rate of return (IRR)
  • Market share gain comparison percentage
  • Net change in cash
  • Net income
  • Net present value (NPV)
  • Number of invoices outstanding
  • Number of unapplied receipts
  • Number of past-due loans
  • Open receivables
  • Open receivables amount (per customer)
  • Operating leverage
  • Past-due receivables
  • Payables turnover
  • Payment errors as a percentage of total payroll disbursement
  • Percentage accuracy of financial reports
  • Percentage of bad debts against invoiced revenue
  • Percentage of electronic invoices
  • Percentage in dispute (per customer)
  • Percentage of invoices being queried
  • Percentage of invoices requiring special payment
  • Percentage of low-value invoices
  • Percentage of open receivables (per customer)
  • Percentage of payable invoices without purchase order
  • Percentage of service requests posted via web (self-help)
  • Perfect order measure
  • Quick ratio
  • Receivables
  • Receivables turnover
  • Return on capital employed (ROCE)
  • Sales growth
  • Share price
  • Systems cost of payroll process as a percentage of total payroll cost
  • Total payables
  • Total energy used per unit of production
  • Total receivables
  • Total sales
  • Unapplied receipts
  • Variable costs
  • Weighted days delinquent sales outstanding
  • Weighted days delinquent sales outstanding (per customer)
  • Weighted terms outstanding
  • Weighted terms outstanding (per customer)

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