KPI Examples

Performance management starts with figuring out what to measure.

Example KPIs for the Finance and Insurance Industry

  • Finance
  • Accounting costs
  • Accounts payable
  • Accounts payable turnover
  • Asset turnover rate
  • Average sum deposited in new deposit accounts
  • Average value of past due loans
  • Cash conversion cycle (CCC)
  • Cash dividends paid
  • Cash flow return on investments (CFROI)
  • Common stock equity
  • Cost of goods sold (COGS)
  • Cost per hour per lawyer (in-house)
  • Creditor days
  • Cumulative annual growth rate (CAGR)
  • Cycle time to perform periodic close
  • Cycle time to resolve an invoice error
  • Days payable
  • Debt-to-asset ratio
  • Debtor days
  • Direct costs
  • Earnings per share (EPS)
  • EBIT
  • EBITDA
  • Economic value added
  • Enterprise value/takeover value
  • Fixed costs
  • Gross margin on managed assets
  • Gross profit
  • Gross profit margin
  • Indirect costs
  • Interest expense
  • Interest on net worth
  • Invoicing processing costs
  • Labor and management cost
  • Labor and management earnings
  • Legal staff per size of revenue
  • Long-term debt
  • Marginal costs
  • Market share
  • Net change in cash
  • Net interest margin
  • Net new money
  • Net profit
  • Net profit margin
  • Number of budget deviations
  • Number of invoices outstanding
  • Number of past due loans
  • Operating income
  • Operating leverage
  • Operating margin
  • Operating profit margin
  • Other current liabilities
  • Other noncurrent liabilities
  • Percentage of accuracy of periodic financial reports
  • Percentage of effectiveness in payables management
  • Percentage of budget deviation relative to total budget
  • Percentage of electronic invoices
  • Percentage of financial reports issued on time
  • Percentage of invoices requiring special payment
  • Percentage of invoices under query
  • Percentage of legal budget spent outside
  • Percentage of low-value invoices
  • Percentage of payable invoices without purchase order
  • Preferred stock equity
  • Product turnover ratio
  • Profit
  • Profit loss due to theft
  • Profit margin
  • Profit per product
  • Quick ratio
  • Rate of return on assets
  • Rate of return on equity
  • Return on assets
  • Return on capital employed (ROCE)
  • Return on investment (ROI)
  • Return to equity
  • Revenue
  • Revenue per employee
  • Sales per share
  • Same store sales
  • Selling general and administrative (SG&A) expenses
  • Share price
  • Shares outstanding
  • Sharpe ratio
  • Short-term debt
  • Sortino ratio
  • Systems cost of payroll process as a percentage of total payroll cost
  • Tier 1 capital
  • Total assets
  • Total current liabilities
  • Total equity
  • Total legal spending as a percentage of revenue
  • Total liabilities
  • Total of uninvested funds
  • Total quantity of new deposit accounts
  • Total sum deposited in new deposit accounts
  • Total value of past due loans
  • Variable costs
  • Insurance
  • Average insurance policy size
  • Claims
  • Combined cost and claims ratio
  • Combined ratio
  • Current premium versus loss
  • Earned premium
  • Expense ratio
  • Expenses
  • Exposure
  • Loss adjustment expenses (LAE)
  • Loss ratio
  • Number of days open of insurance claims
  • Number of new insurance policies
  • Previous premium versus loss
  • Underwriting speed of insurances
  • Written premium

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